ANSWERS TO YOUR QUESTIONS
Everything you need to know before booking your first clean.
General
We specialize in commercial and residential window cleaning, post-construction cleanup, paint overspray removal, solar panel cleaning, and property management maintenance programs. Every service uses commercial-grade pure water systems for a streak-free finish.
We serve Fort Worth, Arlington, Mansfield, Southlake, Keller, Grapevine, Hurst, Euless, Benbrook, North Richland Hills, Colleyville, and surrounding Tarrant County cities.
Every job is quoted individually based on the number of windows or panes, building height, accessibility, and condition. We don't publish pricing because no two jobs are the same. Request a free quote and we'll have a number for you within two hours.
Most jobs are scheduled within a few days of the approved quote. We respond to every quote request within 24 hours, guaranteed. If we don't, your first cleaning is 10% off.
Yes. MyCleanWindow is fully licensed and insured. We carry general liability and workers' compensation coverage on every job.
Our primary cleaning method is a pure water fed pole system, which uses deionized water and no chemical detergents. It's safe for your glass, your landscaping, and the environment.
Commercial
Absolutely. We offer recurring maintenance programs built around your schedule, budget, and tenant expectations. Many of our property management clients receive a dedicated Vendor Package with our insurance, W-9, and service details upfront.
Yes. Our pure water fed pole systems reach up to 4 stories without lifts or ladders in many cases. For taller structures or specialized access requirements, we assess the building and provide a custom plan.
Yes. Post-construction cleanup is one of our core services. We remove construction dust, stickers, paint overspray, and debris from glass surfaces so buildings are move-in ready.
We regularly work with general contractors on final punch list items. Clean windows are one of the last things tenants and inspectors notice, and we make sure they're spotless.
Residential
Not necessarily. Many of our residential clients provide access instructions and we handle the rest. We'll confirm the plan with you ahead of time and send a notification when the job is complete.
Our 7-Day Rain Guarantee covers you. If it rains within 7 days of your cleaning, we'll come back and touch up any affected windows at no charge.
Screen and track cleaning can be included as part of your service. Just let us know when requesting your quote and we'll factor it in.
Most homeowners benefit from quarterly or biannual cleanings. Homes near construction, heavy tree coverage, or high-traffic roads may need more frequent service. We'll help you find the right schedule.
Contact us within 24 hours and we’ll send someone back for free — no questions asked.
Guarantees & Policies
Every job is backed by three promises: a 24-Hour Response Guarantee (we respond to your quote request within 24 hours or your first clean is 10% off), a 7-Day Rain Guarantee (free return visit if rain affects your windows within 7 days), and a 100% Satisfaction Guarantee (if you're not happy, we make it right).
Let us know within 24 hours and we'll send a crew back to address any concerns at no additional charge. Our goal is a long-term relationship, not a one-time job.
We accept all major credit cards, ACH transfers, and checks. Commercial clients can request net terms depending on the scope of the contract.
We ask for at least 24 hours' notice for cancellations or reschedules. We understand things come up, and we'll always work with you to find a better time.